Refund Policy

At Naga Software Solution - Innovative Technology Solutions, we work hard to deliver innovative and reliable AI products like Baby Safa. Our refund policy is designed to be fair while protecting against misuse.

1. Eligibility for Refunds

• Refunds apply only if the service was not delivered as described.
• Refunds may be considered if a proven technical issue prevents usage.
• Dissatisfaction without valid reasons is not eligible for a refund.

2. Timeframe

Refund requests must be submitted within 7 days of purchase or activation.

3. Trial and Demo Access

A demo version of Baby Safa is available for users to try before purchasing. By providing access to a demo, we ensure that users understand the product’s features. Therefore, purchases are considered final once activated, except under the eligibility conditions stated above.

4. Usage Clause

If the service has been substantially used (e.g., extensive chat interactions), refunds are not applicable.

5. Discretion

All refunds are subject to review and approval at the sole discretion of Naga Software Solution - Innovative Technology Solutions.

6. How to Request a Refund

Please contact us at fallenangelnaga@nagasoftsolutions.com with your purchase details and reason for the request.

Last updated: August 2025